Where to Find Us:

Homewood Suites

6905 Main Street

Stratford, CT 06614

Policies

The Penguin Swim School Policies:

Registration Fee

A registration fee of $50.00 per family is due the first time a lesson is scheduled.  
THE REGISTRATION FEE DOES NOT PERMIT USE OF ANY PART OF THE FACILITY OUTSIDE OF THE CUSTOMER'S SCHEDULED LESSON TIME(S).


Inclement Weather Policy:
We will attempt contact all scheduled lessons via email for closures.  We will also post cancelations on our Facebook page and Instagram account. If you have any question, please call 203 727 0635 or email info@thepenguinswimschool.com        

Make-Up Policy:
The Penguin Swim School allows you one make-up per session. Please provide 24 hours notice of any anticipated missed classes so we can schedule accordingly.


*For semi-private lesson, both students must miss the same lesson in order to be granted a make-up lesson. 

Refunds:
The Penguin Swim School has a no refund policy. If a cancellation is needed, you will be given a credit toward future lessons. No cash refunds will be made.  

 

The Penguin Swim School, LLC Privacy Policy:

 

Policy Coverage

Your privacy and the security of your personal information is important to The Penguin Swim School. To protect this information, our privacy policy is followed by all company representatives. 

 

Collection and Use of Information

When registering for swim lessons, The Penguin Swim School collects and maintains the personally identifiable information you provide.

 

The personally identifiable information collected serves three purposes: To send requested information via e-mail, respond to your personal inquiries, and register you for desired classes or programs.

 

Sharing of Information and Disclosure

The Penguin Swim School will not share, rent, or sell any personally identifiable information you provide while at The Penguin Swim School Web site. 

 

The exception to this policy are cases in which we are required by law to provide personally identifiable information (i.e. subpoenas, court orders, or other legal proceedings).

  

Security

Only authorized The Penguin Swim School personnel can access to your information and is username/password protected.

 

Changes to Privacy Policy

The Penguin Swim School reserves the right to change and update this privacy policy at any time.

 

Photo/Media

Be filmed and photographed and to have his/her image and voice otherwise recorded in any media by the The Penguin Swim School official photographer(s), film crew(s), and video crew(s) and by any other entity authorized by The Penguin Swim School and grants to The Penguin Swim School the irrevocable worldwide right and license to use, in all media, likeness, picture, voice, for promotion of The Penguin Swim School.

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